Privacy Policy
This privacy statement relates to our privacy practices in connection with our website. We are not responsible for the content or privacy practices of other websites including websites linking to our website and/or publishing information about our products and/or services. Any external links to other websites are clearly identifiable as such and we do not offer automatic redirection to any 3rd party websites.
Please read this statement carefully as this sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Accuracy of your data
Please keep us up to date with any changes to your data. This allows us to ensure that your data and contact information is up to date.
The purpose of processing your data
Personal data refers to any information provided by you that pertains to your identity. This includes cookie information, name, address, phone number, email, debit and credit card details etc. For us to provide a service to you, we require certain information about you that is classed as personal information.
How we collect your data
1. You may provide us with your personal information when you.
• Fill in a query form on our website.
• Correspond with us via email, phone or in person.
• Sign up for a newsletter.
Most of the personal information we process is provided to us directly by you, however, we may also receive personal information indirectly, from the following sources in the following scenarios:
2. Facebook, Instagram and Google
From visiting these pages or interacting on our website you are passing information on to us via the above platforms, these are known as cookies. This type of information is technical data about your computer equipment, browsing actions and preferences. We also may have access to your publicly available details from these sources.
3. Data may also be requested by a third-party server. This information is used to process purchases and orders.
The basis for the use and protection of this data is referenced in Regulation (EU) 2016/679 (General Data Protection Regulation).
Information we process for the purposes of legitimate interests
We may process the information on the basis there is a legitimate interest, either to you or to us, in doing so.
Where we process your information on this basis, we do so after having given careful consideration to:
• whether the same objective could be achieved through other means
• whether processing (or not processing) might cause you harm
• whether you would expect us to process your data, and whether you would consider it reasonable to do so
For example, we may process your data on this basis for the purpose of;
• necessary administration of our business – for example, creating your client account
• responding to unsolicited communication from you which we believe you would expect a response
• processing payments and invoices
Why are we processing your data? Our legal basis
We are required to determine the legal basis for which we process different categories of your personal information, and to notify you of the basis for each category.
Most of the personal information we process is provided to us directly by you for one of the following reasons:
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.
Additionally, we may aggregate this information in a general way and use it to provide class information, for example, to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.
We may share this information with third parties in order to process the purchasing transaction of our services. These companies must also adhere to the same data protection legislation.
Your data protection rights
Under data protection law, you have rights including:
• Your right of access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
• Your right to object – You have the right to ask us to stop processing your personal data for profiling or direct marketing
• Your right to restriction of processing – You have the right to object to the processing of your personal data in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the information you gave us to another organization, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have a month to respond to you. Exceptions may apply if the information requested is considered excessive or repetitive.
Cookies and how we use them
Cookies are simple text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, the website’s domain name, and some digits and numbers.
What types of cookies do we use?
We may use a variety of cookie types outlined below at different times.
Necessary cookies
Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account.
Functionality cookies
Functionality cookies let us operate the site in accordance with the choices you make. For example, we will recognize your username and remember how you customized the site during future visits.
Analytical cookies
These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website.
How to delete cookies?
If you want to restrict or block the cookies that are set by our website, you can do so through your browser setting. Alternatively, you can visit www.internetcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers and devices. You will find general information about cookies and details on how to delete cookies from your device.